Customer Service Manager

The Customer Service Manager is responsible for primary guidance and leadership of the banking center, developing and maintaining all aspects of a sales and service culture, providing coaching and guidance to the banking center staff. In addition, they ensure that established policies and procedures are followed. The Customer Service Manager is responsible for creating and maintaining a team environment as well as ensuring that the team is consistently providing our customers with superior quality service which includes cross selling, in keeping with our company culture and values.

Qualifications/Requirements

• Bachelor's degree or related work experience with a minimum of five years experience working in a commercial/community bank banking center environment and minimum of two years staff supervision experience.

CREDIT AND CRIMINAL BACKGROUND CHECK REQUIRED.

Seattle Bank is an equal opportunity employer.