Our Approach

We built our approach on the following three key pillars of performance, creating a clear path to provide solutions uniquely suited to our customers' needs.

Partnership – More than a bank, a partner. We partner with individuals, families, businesses, and business owners. We work closely with our clients' other trusted advisors. We work to understand your objectives and help you meet them. We build relationships that last and solutions that succeed.

Customization – Taking a personal approach to banking. We combine big-bank products with boutique-bank flexibility. We provide custom solutions, not pre-fixed packages. Our products and plans evolve along with you.

Service – Going above and beyond to meet your needs. If you can’t come to us, we’ll reach out to you. We cater to you and align our people and technology to your goals.

Mission, Vision, & Values

Mission

To be a unique financial resource to our community by providing clients personalized service and peace of mind.

Vision

A boutique bank focused on the needs of individuals, families, businesses, and community organizations in the Pacific Northwest.

Our experienced team of bankers blend big-bank solutions with boutique-bank service — creating more value by aligning tailored financial resources and services to match each client’s needs.

Through a combination of customized solutions, exceptional service, and accelerated answers from local decision-makers, we make the complex simple.

Values

Clients – We value our clients and provide them with an exceptional experience out of respect for them as people, and out of appreciation for their trust, loyalty and relationship.

Relationships – We value the relationships we have formed with our clients, employees, and the many individuals we partner with beyond the Bank to help our clients. This means we will look for “win-win solutions” in our relationships – a short-term setback may be a long-term investment in a meaningful relationship. We treat people with respect and dignity, we act professionally and with integrity, and we are inclusive.

Community – We value our community, and we are here to be a constructive force within it. Financial resources are essential to a healthy community – they are a means to an end, not an end in and of themselves. We help our community by helping our clients, by being a good employer, and by looking for ways to be a good neighbor and agood corporate citizen.

Employees – We value our employees, the contribution they make to our clients, and their importance outside of work to their friends and loved ones. We see employees as people, with lives, families, challenges, and potential. We treat all of our employees with respect and fairness, and support them to learn and grow.

Leadership – We value leadership. Whether in roles of formal leadership, or by demonstrating leadership in a role, we hold ourselves accountable for being honest and thoughtful, communicating clearly, and taking the actions that are consistent with our values. We ensure the stewardship of the resources entrusted to us by clients and shareholders. We keep our commitments, manage risk, and yield returns.